Recruiter: MSC Cruises
Department: Hotel
Main Function: Supervises the correct application of onboard Finance processes and procedures.
Published: 16 August 2024
| JOB DESCRIPTION | |
| Position Basics |
This is a strategic position requiring strong accounting skills. The Assistant Finance Director serves as the ship's accounting auditor, supervising the processes related to accounting and cash handling, ensuring consistency with company standards. |
| Experience Required |
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| Responsibilities |
-**The Assistant Finance Director:** - Serves as the main contact point between the Finance Office and the Guest Service Agents, providing support in all Accounting matters. - Cooperates with the Finance Director in managing Accounting activities. - Ensures correct application of Accounting Standard Procedures. - Supports Guest Services during peak hours (e.g., assisting guests at self-cash machines, helping behind the Guest Service Desk). - Reports non-compliance with Company Standards to the Finance Director. - Delivers excellent accounting service to Guests, in line with Company Standards and Procedures. - Assists in ensuring compliance with Secure Data Management. - Assists in managing all cash equipment onboard. **Core Competencies:** - Result-oriented: Broad and forward-thinking approach; coordinates and verifies Finance-related activities. - Innovation: Open to change and product evolution; suggests improvements to procedures and services. - Service: Places Guests and Crew at the center; embraces teamwork and provides professional service with empathy and grace. - Communication: Communicates effectively and transparently. - Problem-solving: Self-driven, dynamic, proactive; evaluates situations and maintains professionalism under pressure. - Resources Management: Engages with Guest Service Agents; provides coaching, identifies strengths and weaknesses, and supports performance development. - Systems Management: Knowledgeable in onboard systems such as Fidelio, Micros, Symphony, Chip & Pin, Global Blue, Ingenico APOS A8, DTS, and Gunnebo. **Guest Folio Management:** - Supervises final settlement of Guest accounts and onboard payment systems. - Sets Cash Floor Limit in Fidelio as directed, updates payment type flags, applies Shipboard Credits and Guest Cash Advances. - Audits guest accounts, system accounts, and Fidelio entries for accuracy. - Posts Service Charges, pre-booked services, miscellaneous charges, and prepaid amenities. - Ensures timely routing of Guest accounts and supports minimizing Guest cash accounts to reduce Front Desk lines. - Manages accounting for Employees Family & Friends, applies discounts, and distributes the Family & Friends List. - Applies MSC Voyagers Club discounts. - Coordinates end-of-cruise invoice printing and trains Guest Service Agent Senior. - Completes Guest and Crew Credit Card Batch Settlement and Check Out. - Assists in coordination and supervision of Parcelado activities. **Treasury:** - Assists with Financial, Accounting, and Management report completion and verification. - Supports cash embarkation/disembarkation processes. - Manages safe for cash denominations and cash collected from Guest Service. - Assists in managing Gunnebo self-cash machines and Guest Service Desk cash deposit machines. - Reports cash discrepancies and non-compliance with Company standards. - Ensures adequate cash denominations in cashboxes and verifies system familiarity for new Guest Service Agents. - Issues "Make Cash Safe Tool Kit" and secures cashbox keys in sealed envelopes. **Audit:** - Ensures daily balancing and auditing of cashboxes and verifies Money Count and supporting reports. - Completes daily “Cash Operators Moneycount - Daily Audit Log" and follows up on compliance. - Conducts unannounced cashbox audits and audits Cruise Balance Report for discrepancies. - Carries out Credit Card control and contacts Guests with declined Credit Cards. - Updates Cash Operator signature log and oversees side Accounting duties. **Training & Development:** - Communicates with Guest Service Agents and keeps Finance Director appraised. - Delivers accounting training to new and existing Guest Service Agents bi-weekly. - Coordinates task rotation and training with Assistant Guest Relations Manager/Concierge. - Trains Guest Service Agent Senior on all accounting aspects. - Assists in performance evaluations and conducts regular training for Gunnebo Cash Deposit Machines. **Cash Machines Management (Applicable Vessels):** - Monitors Gunnebo Cash Control application and ensures equipment operation. - Empties and/or refills self-cash and cash deposit machines. - Minimizes cash machines outages and provides Gunnebo Barcode User Cards. **Other:** - Oversees management of Video Arcade prizes and equipment maintenance. - Produces Global Blue Tax-Free invoices for Tax Free purchases. - Makes hotel store requisitions in MMS for Finance Office needs. - Assists Deputy Purser/Hotel Services Director with Guest logistics. - Maintains organized filing systems and updated Handover file throughout the contract. |
Sealand has been the premier choice of international cruise companies and hotels for sourcing qualified crew members and hotel staff for more than 20 years in Mainland China.
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Sealand Maritime Services Co., Ltd.
CHINA: Unit 602 Norinco Business Plaza, No. 6 Huli Avenue
Xiamen, PR. China 361006
China: +86-400-009-3911
Overseas: +86-592-5602215
Phone:
530-812-4716
Email: info@chncrew.com
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